Cookie Policy
Last updated: 4 November 2026
This policy explains which cookies and similar browser storage the FlashBind website uses, what they do, and how you can change your choice. It follows the EU rules on cookies (the ePrivacy Directive as applied in Lithuania) and the GDPR.
1. Who we are
Cortexa, MBCompany code: 308009417
VAT code: LT100020373511
Malūnininkų g. 7, LT-92262 Klaipėda, Lithuania
info@flashbind.com
+370 672 91704
2. What cookies are
Cookies are small text files a website saves in your browser. Browser storage works in a similar way. We use both only for the purposes listed below.
3. Essential cookies (always on)
These are needed for the shop and your account to work, so they don't need your consent. We don't use them to track you.
| Name | Set by | What it does | How long |
|---|---|---|---|
| session | FlashBind | Keeps you logged in to your FlashBind account. | Until you close your browser or log out |
| cart | FlashBind (Shopify cart) | Remembers what is in your shopping cart. | Until you close your browser |
| fb_lang | FlashBind | Remembers the language you chose (English or Lithuanian) with the language switch at the bottom of the page. | 1 year |
| fb_room_staff | FlashBind | Keeps hotel reception staff logged in to the Room Guide request inbox. Set only for staff who log in with their email link. | 30 days or until they log out |
| flashbind_cookie_consent (browser storage) | FlashBind | Remembers your cookie choice so we don’t ask again and only load the cookies you allowed. | Until you change it or clear your browser storage |
| _shopify_essential | Shopify | Makes the shop, cart and checkout work and records your cookie choice for Shopify. | 1 year |
4. Analytics and marketing cookies (only with your consent)
Our shop runs on Shopify. Our cookie banner lets you allow analytics and marketing cookies separately:
- “Accept all” allows both.
- “Essential only” allows neither.
- Tick Analytics, Marketing or both, then click “Save my choices” to allow only what you ticked.
If you make no choice, neither is set and nothing is sent to Meta. We don't sell your personal data.
Analytics (only if you allow analytics)
| Name | Set by | What it does | How long |
|---|---|---|---|
| _shopify_analytics | Shopify | Counts visits and how the shop is used (for example which pages are viewed), so we can improve it. | 1 year |
Marketing (only if you allow marketing)
| Name | Set by | What it does | How long |
|---|---|---|---|
| _shopify_marketing | Shopify | Tells us which link or campaign brought a visitor to the shop. | 1 year |
| _fbp | Meta (Meta Pixel) | A random browser ID, so Meta can tell whether a Facebook or Instagram ad led to a visit, a request or an order. | 90 days |
| _fbc | Meta (Meta Pixel) | Remembers the ad click (fbclid) that brought you here, when you came from a Facebook or Instagram ad. | 90 days |
| fr and other facebook.com cookies | Meta (on facebook.com) | Set by Meta on its own domain, mainly if you are logged in to Facebook or Instagram, to measure and show ads. See Meta’s cookie policy. | Up to 90 days (Meta decides) |
Meta Pixel and Conversions API (only if you allow marketing)
We advertise on Facebook and Instagram. To see which ads work, we use Meta Pixel, a tool from Meta Platforms Ireland Limited. It loads only after you allow marketing (“Accept all”, or Marketing ticked and saved). It then tells Meta when you view a page, a product or our business page, start checkout, or request the free review report, together with the page address, any ad tags in it (such as utm_source or fbclid) and your browser's technical details.
When you request the free review report, our server also sends that request to Meta directly (Meta's Conversions API), so it is counted even if your browser blocks the pixel. It includes your email address only as an irreversible code (a SHA-256 hash), never as plain text, and the _fbp/_fbc values above. Meta and we both decide how this data is collected; Meta uses it under its own terms and may process it outside the EU. See Meta's privacy policy. If you later choose “Essential only”, the pixel stops and we delete the _fbp and _fbc cookies.
5. Checkout
When you go to checkout, you move to Shopify's checkout pages. Shopify sets the cookies it needs to process your order and payment there. See Shopify's cookie and privacy information for details.
6. Changing your choice
You can change your choice at any time by clicking “Cookie settings” at the bottom of every page; the banner then appears again with the same choices. You can also delete cookies in your browser settings; the banner will then ask you again.
7. More information
How we handle personal data is explained in our Privacy Policy. Questions about cookies: info@flashbind.com.